Our pieces are CRAFTD to last but sometimes, accidents happen.

We respect that, which is why all our pieces come with a Lifetime Warranty.

Snapped a chain? Damaged a pendant? We got you.

Email hello@craftdlondon.com with your order number and a photo of the damaged piece, and we’ll sort you out with a free replacement or credit to spend on something else.

No judgment, no fuss.

Please note: Our Lifetime Warranty only covers accidental damage. So heads up – If your piece is lost, stolen or damaged via a third-party, we can’t cover this.